While we have stayed at some beautiful hotels...The Bellagio and The Westin Maui Resort & Spa...Toronto Airport Hotels definitely exceeded our expectations! This hotel is extremely clean and modern, with many amenities; but more importantly the best service we have had in any hotel.
All the staff was very helpful, but Susan at the Concierge desk is by far their greatest asset! She arranged for us to have a window table at the 360 Restaurant within hotel, suggested and booked dinner reservations, as well as taxi's to & from Cirque de Soliel. She was pleasant and genuinely excited for us to have a good time while in Toronto. Thank you Susan!
The Toronto Airport Hotels is only on 20 mins drive from airport and shuttle service is always available whenever you call it 24/7.
The decor & ambiance made our room very relaxing, and the huge windows give plenty of sunlight. Little touches like the flip down drawer on the headboard are perfect for putting your book & glasses. Our room faced beautiful parking, which I think could sometime be a little noisy...but we just happened to be there at the Leaf's Home Opener, and were excited to be a part of the tailgate party in the square. Also, my husband loved being able to watch the game on the giant screen, so it wasn't a problem for us.
A couple of things I would suggest is that they need more hooks in the bathroom to hang your clothes, and a hand towel rack on the wall by the sink. Also, since I prefer a bath rather than a shower, the wall mounted shower gel & shampoo dispensers were not convenient. I think in the rooms with the tub, there should be some small personal shower gel & shampoo, or move the dispenser lower, as it is easier for someone showering to bend down, than it is for someone bathing to get up and down all the time.
Although this started out as a business trip for my husband... after reading reviews, we decided to stay an extra day, and we are both very happy that we did. Our 1st trip to Toronto was a success thanks to Hotel le Germain.
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